Solutions & Services

We accelerate value creation for our clients in R&D, Manufacturing & Supply Chain, Marketing, Sales & Services, to ultimately benefit patients. Our solutions and services include Digitalisation, Data, IT & Infrastructure; Product Lifecycle Management; Industry Compliance & Managed Services and People & Culture. As an independent solutions and Managed Service provider, we have the flexibility to prioritise our clients’ best interests without being constrained by exclusive partnerships. We follow an outcomes-based approach – from strategy to hands-on delivery and beyond.

Digitalisation of Customer Engagement
Improve the customer experience by enabling our clients to digitalise their customer engagements effectively and consistently across teams, channels and technologies. Read more
Contact: Benedikt Niepötter

Lab Digitalisation
Transform traditional lab operations by integrating digital technologies to enhance data management, streamline workflows and improve overall efficiency.
Contact: Sadiya Raja
Artificial Intelligence
Develop AI capabilities by improving organisational readiness, developing a future roadmap, designing and implementing AI solutions and providing guidance and validation for regulatory compliance.
Contact: Mark Polinkovsky
Sustainable Lab
Improve your lab’s environmental impact with sustainable solutions tailored to your needs and sustainability targets, and get My Green Lab certified.
Contacts: Floriane Leseur or Samantha Gordine

Scale-up Advisory

Help scaling start-ups to expand their serviceable market, stay compliant, access hard-to- find experts and get funded. Placing Arcondis on your advisory board gives you >250 qualified advisors for the price of one.

Contact: Simon Ulrich

Product Lifecycle Assessments (LCA)

Evaluate product sustainability and improvements with lifecycle assessments (LCAs) considering impacts such as emissions, water, PFAS, and biodiversity, while building robust LCA processes.

Contacts: Samantha Gordine or Aiperi Otunchieva.

IBM Maximo

A range of managed services for the entire Maximo Application suite from the core infrastructure management to Maximo Manage functionality and all the APM components including system configuration, data migration, and API integration, along with operations services such as user support, system maintenance, compliance management, and performance monitoring.

Contact: Christopher Westfall

Critical Manufacturing

Comprehensive visibility and control over manufacturing operations (Digital Twin), Critical Manufacturing also provides clients in regulated industries with an advanced Manufacturing Execution System (MES).

Contact: Christopher Westfall

Environmental Reporting

Navigate sustainability reporting and compliance (e.g. ISO 14001, PFAS-ban, CSRD) with sustainability data and audit expertise for enhanced transparency, informed decision making and target setting.

Contact: Samantha Gordine or Aiperi Otunchieva

Qualification & Validation

Comprehensive support throughout the CQV lifecycle, helping our clients adapt to evolving needs that cover the use of equipment, systems, facilities and processes.

Contact: Adelheid Kotitschke

Quality Management Systems

Services across Quality Assurance, Quality Control, Production, Supply Chain, and Regulatory Affairs, including auditing and compliance assessments.

Contact: Agnes Scherbart

E2E GxP Application Operations Services

Managing and supporting applications and ensuring compliance with GxP guidelines critical for industries like pharmaceuticals, biotechnology, and medical devices.

Contact: Anna Alexyova

Validation as a Service (Vaas)

Providing end-to-end support for GxP systems from concept phase to retirement phase in Pharma & MedTech sectors, ensuring adherence to GxP regulations.

Contact: Imran Shaik or Claudio D’Antonoli

Organisational Change Management (OCM) & Transformation Services
A structured framework to guide individuals, businesses, and leaders through change, enhancing stakeholder buy-in, business engagement and user adoption, and partnering closely with clients to achieve successful outcomes and lasting transformation be it for new technologies, processes or strategic change initiatives.
Read more
Contact: Maria Hooper